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Privacy Policy

Last updated: September 25, 2025

1. Introduction

Subclip ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video editing application and web services (collectively, the "Service").

By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account through Google Sign-In, we collect your email address, name, and profile picture from your Google account.
  • Payment Information: Payment processing is handled by our third-party payment processor, Polar.sh. We do not store your payment card details.
  • Communications: Information you provide when contacting our support team.

2.2 Information Automatically Collected

  • Usage Data: Information about how you use our Service, including license activation data and device identifiers for license management.
  • Log Information: Server logs that may include IP address, browser type, and access times.
  • Analytics Data: Anonymized usage statistics to improve our Service.

2.3 Information We Do NOT Collect

  • Video Content: All video processing occurs locally on your device. We do not upload, store, or access your video files.
  • Personal Data in Desktop App: The desktop application operates independently and does not transmit personal information beyond license validation.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process and manage your account and license
  • Authenticate your identity through Google Sign-In
  • Communicate with you about your account or our Service
  • Provide customer support
  • Comply with legal obligations
  • Detect, prevent, and address technical issues and security threats

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Third-Party Services

  • Google OAuth: We use Google Sign-In for authentication. Google's privacy policy governs their handling of your data.
  • Polar.sh: Our payment processor for license management and billing. They handle payment information according to their privacy policy.
  • Analytics Providers: We may use analytics services to understand how our Service is used (with anonymized data).

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Subclip, our users, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure handling of license data with machine-specific binding

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete your personal information, except for information we are required to retain for legal or regulatory purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing under certain circumstances

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

10. European Union Rights

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the rights described in Section 7. Our lawful basis for processing your information includes contract performance, legitimate interests, and consent where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

12. Account Deletion

You have the right to request deletion of your account and associated personal information at any time. To delete your account:

  • Send an email to contact@subclip.app with the subject line "Account Deletion Request"
  • Include your registered email address in the request
  • We will process your request within 30 days
  • Once deleted, your account and personal information will be permanently removed from our systems

Please note that account deletion is irreversible. Any active licenses will be deactivated and cannot be recovered after deletion.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: contact@subclip.app
Subject Line: Privacy Policy Inquiry

We will respond to your inquiry within 30 days.

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